Questions? We’ve Got You Covered
Where can I use Painex?
Painex is designed for neck pain and can also be applied to the shoulders and upper back, especially for discomfort caused by long sitting and screen time.
Is it safe for daily office use?
Yes. Painex is made for daily use and absorbs quickly without leaving a greasy or sticky feel, making it comfortable for office routines.
When is the best time to use it?
Most users apply Painex after work, in the evening, or before bed. It can also be used during the day when neck stiffness starts building up.
Will it help with shoulder or upper-back discomfort?
Yes. While Painex focuses on neck pain, many users also find relief when applying it to the shoulders and upper back affected by poor posture or long sitting.
How often can I use Painex?
Painex can be used once or twice daily, depending on your comfort and routine. Regular use works best for managing desk-related neck stiffness.
Will it feel oily or heavy on the skin?
No. Painex is fast-absorbing and non-greasy, so it won’t interfere with work, clothing, or daily activities.
Can I use Painex along with the free neck relief patch?
Yes. Many users use Painex as part of a neck relief routine, along with the Japanese neck relief patch, light stretching, or short breaks.
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